About the Help & Support category

What this category is for

Help & Support is where you ask questions when something isn’t working — a board that won’t connect, a sketch that won’t compile, a widget that won’t update, or a server that won’t start. If you’re trying to get something running and you’re stuck, this is the place.

How it’s different from the other categories

  • Getting Started explains how things are supposed to work. Help & Support is for when they don’t.
  • Community Projects is for showing what you’ve built. Help & Support is for fixing what’s broken.
  • Feature Requests is for things InstantIoT can’t do yet. Help & Support is for things that should work but aren’t.

What a good topic here looks like

The more you give, the faster you get an answer:

  • What you’re trying to do, and what happens instead.
  • Your board (ESP32, ESP8266, variant) and mode (Direct or Server).
  • The relevant part of your sketch, and any error message — paste it as text, not a screenshot, so it’s searchable.
  • What you’ve already tried.

Before you post

Use the search bar first — many connection and compile issues have already been answered. A quick search often gets you unstuck in seconds.